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Contact / buying help

Talk to a real person before you buy.

You are about to spend real money on a piece of equipment that has to fit your parts, your panel, and your shop. Call us. We would rather answer your questions than sell you the wrong oven.

Mack on a call, notes out
Have questions? Mack is ready for your call.

Two ways to reach the shop

Call or message us.

Call the shop
314-202-4027

We answer buying, spec, and support questions the same way, whether you bought last week or three years ago.

Calling about a new oven? Have a rough idea of two things
01

Your parts

The longest, tallest, widest thing you plan to coat.

02

Your panel

What power you have in the shop, or a photo of your breaker panel.

If we miss you, leave a message and we will get back to you as soon as we can.
Send us a message We read every one
Sizing or electrical question? Include your longest part and your shop power.
Either way, you are talking to the people who build the ovens We reply within a business day

How to buy once you know what you want

Two ways to buy. Same store, same warranty.

Buy it on the site

Cart, options, checkout.

Add the oven to your cart, pick your options, and check out. You see your freight cost at checkout before you commit.

Or finish it with us on the phone

We line it up, you check out.

Tell us the oven and options you want and we can send you a direct link to check out for exactly that build. Same site, same secure checkout. Either way you get the same 2-year parts warranty and lifetime phone support, included.

The bottom line

A real shop, a real person on the phone.

Not only was the price great, but customer service is top notch! Can't wait to keep putting out fresh work in the Silverback Oven. Looking forward to my next oven purchase when the time comes.
Every time I've had a question the team at Silverback has been more than helpful and quickly responded.

Every review here was freely given. We do not buy reviews and we never have.